Accessibility Statement
Hey Mila Inc. is committed to making our website and services accessible to all users, including those with disabilities. We aim to follow best practices and recognized standards such as the Web Content Accessibility Guidelines (WCAG) 2.1.
Our Efforts Include
- Designing our website for compatibility with assistive technologies.
- Using clear headings, labels, and alt text where possible.
- Regularly reviewing our site for accessibility improvements.
- Continuing testing, auditing, and implementing accessibility upgrades as technology evolves.
If You Encounter Accessibility Barriers
We welcome your feedback. If you experience any difficulty accessing content, placing an order, or using any part of our website, please contact us:
Hey Mila Inc.
Email: contact@heymila.co
Please include details about the accessibility issue, the page where it occurred, and your contact information. We aim to respond within 5 business days and work promptly to resolve the issue.
Third-Party Content & Links
Our site may include links to third-party websites or content. We cannot guarantee the accessibility of those properties, but we encourage third parties to provide accessible content.
Would you like me to prepare a separate, customer-facing Shipping & Returns page (with clear bullet points for timelines, refunds, and exchanges) so your support team gets fewer “where’s my order” tickets?